Privacy Policy

Introduction

Welcome to https://rgv-performance-truck-parts-and-accessories.rgv4x4shop.com (hereinafter referred to as “RGV Performance Truck Parts and Accessories,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains our practices regarding the collection, use, disclosure, and management of information about you when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Our official website at https://rgv-performance-truck-parts-and-accessories.rgv4x4shop.com.
Any mobile applications or services we offer, linked to this Privacy Policy.
Interactions via email, phone calls, text messages, and other communication channels initiated by us or you.
Data collected from your use of our products and services on various platforms.

Please note that this policy does not extend to third-party websites, applications, or services accessed through links on our platform. These entities have their own privacy policies, which we encourage you to review before providing any personal information.

Processing Activities

This Privacy Policy guides how we handle your data in the following scenarios:

As an Authorized User: If you use our applications and services, we collect and process your account information, payment details, purchase history, and other relevant data necessary to provide these services.
Website Visitors: When you visit our websites, we may gather non-personal data, such as browser type, operating system, and device identifiers, to improve our site’s functionality and user experience.
Communications: We may contact you via email, phone, or text messages for various purposes, including but not limited to, sending transactional updates, marketing promotions, surveys, and support notifications.

Personal Data Collection

We collect several types of personal data, including:

Account Information: Details related to your registration, such as name, email address, and password hash.
Payment Information: Credit card numbers, payment method details, and billing addresses required for processing transactions.
Financial and Purchase Data: Transaction history, order details, and financial information associated with your purchases.
Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP address, mobile phone number, and device token, for the purpose of delivering targeted content and services.
Location Data: Information about your geographical location when you use our mobile applications or provide consent to share your location.
Feedback and Reviews: Content you submit through surveys, feedback forms, or product reviews.
Social Media Information: Details obtained from social media platforms when users choose to log in via these services.
Product Information: Search queries, preferences, and interactions with our products to personalize your shopping experience.

We collect this data through various methods: user input forms, order processes, website analytics tools, mobile app tracking, and third-party integrations.

Cookies

We utilize cookies, a common technology used by websites to enhance user experience and gather analytical insights. Our cookies are categorized as:

Strictly Necessary: These ensure basic functions of our website and applications, such as secure login and session management.
Preference: Cookies in this category remember your preferences, such as language settings and display choices.
Analytics: Used to analyze user behavior, provide insights on website performance, and improve the overall user experience.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations or resolve disputes. Once the retention period expires, we securely delete or anonymize the data.

Security Measures

To protect your data, we implement robust security measures, including:

Data Encryption: We encrypt sensitive data both at rest and in transit using industry-standard encryption protocols.
Third-Party Processing: We engage trusted third-party service providers to process payments, manage analytics, and provide customer support, ensuring they adhere to strict privacy standards.
Access Controls: Our systems have access controls in place to ensure that only authorized personnel can access sensitive data.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If we learn that a user is under 18, we will take steps to delete any associated data from our systems.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

Access: The right to request access to and receive copies of the personal data we hold about you.
Rectification: The right to request corrections if your personal data is inaccurate or incomplete.
Erasure (Right to be Forgotten): The right to request the deletion of your personal data under certain circumstances.
Restriction: The right to limit the processing of your personal data in specific situations.
Data Portability: The right to receive a copy of your personal data in a structured, commonly used format and to transfer it to another controller.
Objection: The right to object to the processing of your personal data for direct marketing or other purposes.
Non-Discrimination: The right to be free from discrimination when exercising any of your data protection rights.

To exercise these rights, please contact our privacy team at privacy@rgv-performance-truck-parts-and-accessories.rgv4x4shop.com or through written correspondence. We will respond to all reasonable requests within a reasonable timeframe.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. Any significant changes will be prominently displayed on our website, and we encourage you to review it periodically.

Contact Information

For any inquiries related to privacy, data requests, unsubscriptions, or feedback, please contact us:

Email: privacy@rgv-performance-truck-parts-and-accessories.rgv4x4shop.com
Address: RGV Performance Truck Parts and Accessories, [Your Address], [City, State, ZIP Code]